Privacy Policy Last Updated: February 14, 2026 At Cleveland Steel Services, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how your data is handled in relation to our website, hosted on the Wix.com platform. 1. Data Collection and Usage Cleveland Steel Services does not independently track, profile, or sell user data. Any personal information we collect is provided voluntarily by you through our "Contact Us" or "Request a Quote" forms. This may include: Name Email Address Phone Number Project Specifications or Attachments We use this information solely to communicate with you regarding your machining needs and to provide the services you request. 2. Website Hosting (Wix.com) Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to display our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 3. Cookies and Tracking Tools Wix uses cookies for important reasons, such as: To provide a great experience for visitors. To monitor and analyze the performance, operation, and effectiveness of the Wix platform. To ensure the platform is secure and safe to use. Cleveland Steel Services does not implement any third-party tracking pixels (such as Facebook or Google Remarketing) or independent analytics tools outside of the standard requirements provided by the Wix hosting environment. 4. Communication We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, or to send updates about our services. For these purposes, we may contact you via email, telephone, or text messages. 5. Third-Party Services We do not sell or trade your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. 6. Your Rights If you would like to access, correct, amend, or delete any personal information we have about you, or if you no longer want us to process your data, please contact us at: Cleveland Steel Services Cleveland, Ohio [Insert Your Contact Email Here] 7. Updates to this Policy We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.